Oh heck Cologne .... I'm no good with that sort of thing , but I'm sure someone will help you. 

 thanks Baz

 Sorry Cologne thats a tough one - wouldn't have a clue. Hope someone here can give you help 

Errrmm is that supposed to happen being as yours is a secure connection.
I take it you have unplugged your router & replugged ?
Secure sites need a password/keyword...

Am baffled...

go to your Wifi settings and place your Talk Talk connection at the top of your list, so it connects to that first 

Originally Posted by slimfern:

Errrmm is that supposed to happen being as yours is a secure connection.
I take it you have unplugged your router & replugged ?

Am baffled...

 

My middle name is 'unplugged', slim.  It's driving me mad because I thought this couldn't happen with a secure connection.

 

I know my internet is misbehaving because of the strong winds, but I would think about contacting my provider if I were you....it might be that yours has become unsecure which would leave your data open to public viewing ??

I've no idea but Damesy sounds like she knows what's what.

Good luck, Col.

is that the same as 'connect automatically' Dame ?

it is Slim, I had the same problem last week when we connected our new sky hub and I had to do the same 

Cosi my friend.... so much blind faith   

I know..!    

Is that on the bottom right? If so, when it does this, it never shows my wifi, only the ones which must be close to me, some secured, some not, all BT.

hover over your wifi connection at the bottom Col, it should give you choices 

Go to your WiFi settings and choose TalkTalk and not BT

Should do the trick

if that does't work Col, I'm assuming your router isn't installed properly and to call your provider..although I am just guessing 

I had a problem getting online last year, and rang my isp Plusnet who talked me through what to do. Can't remember the exact details sorry. They asked which router lights were on or flashing. Somehow they reset the connection by telling me to type stuff into the website box thingy, then to unplug the router from the phone line and reconnect it etc. Need to have your broadband password ready and also security key [should be on the bottom of the router].

Before that Cologne, have you tried resetting the router yourself by pressing the reset button or by switching it off and on? Wait a few mins til the lights settle down. Or check that the filter is correctly plugged in at the socket and doesn't have any nicks  in it?

Dame, when I'm on like now, it shows my provider first, but then suddenly I get thrown out , I re-plug everthing and sometimes it takes a couple of hours for the BT Fon to hang around at the top of the wifi connections and it doesn't show talktalk at all.

Maybe your router needs a Sat Nav?

Cologne that sounds similar to my problem, My wifi was on the list, but showed as unconnected and other wifis went to the top. Sounds like it might be a problem on their side?

Renton you're not helping.

Sorry - i realise Sat Navs can be tricky buggers

Cologne, it may be that your TalkTalk wifi connection is getting interference from neighbours who are using BT which has a stronger signal than TalkTalk. Changing the channel the router uses may help - TalkTalk should be able to tell you how to do this. If that doesn't solve the problem your options may be either to change your provider to BT (or Virgin if that's an option) or to switch to a wired connection if that is practical.

Not a clue ................I'd ring the provider for advice.

Is the kitchen in yet Col?

I think El Loro is right about having your router channel changed Col, I would call Talk Talk and ask them to direct you through the steps. 

Are you clicking on the BT button by any chance?

TalkTalk has this help page on their site with instructions as to how to change the wireless channel for a range of routers:

http://help2.talktalk.co.uk/ro...nge-wireless-channel

...again Renton, you're not helping.

El Loro. I'll try that. Thanks.