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Non urgent police phone number 101 and NHS Scotland 111 problems now sorted

A number of police forces in England and Wales are reporting the 101 non-emergency phone number is down.

At least 13 forces - including the four Welsh forces and the Metropolitan Police - say there have been technical issues with the line since 09:00 GMT.

The Met Police said calls were not being received via 101 but said the 999 emergency line was unaffected.

There are also reports the 111 NHS non-emergency line has stopped working in Scotland.

 

Alternative numbers

101 is the contact number for local police in England, Wales, Scotland and Northern Ireland for less urgent matters than a 999 call.

Some forces are asking the public to refer to local police websites or call a landline number.

The following police forces are reporting problems:

  • Cheshire Constabulary
  • Cleveland Police
  • Durham Constabulary
  • Dyfed-Powys Police
  • Gwent Police
  • Hertfordshire Constabulary
  • Hampshire Constabulary
  • Metropolitan Police
  • North Wales Police
  • Northumbria Police
  • South Wales Police
  • Sussex Police
  • West Mercia Police

A list of alternative non-emergency numbers is available on the 101 website.

A Met Police spokesman said they were experiencing "technical issues" with 101 and advised people to report non-urgent crime via their website.

"We are working with our service provider to rectify this issue as soon as possible," a spokesman said.

The Home Office, which oversees the 101 line, has yet to issue a comment.

 

NHS Scotland tweeted: "111 phone service having technical problems across UK this morning. In Scotland NHS 24 available via 08454 242424 for those needing help."

El Loro
Last edited by El Loro
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