Extremely Fluffy Fluffy Thing posted:

Chest freezer has packed in, just lost over Β£100 of food. Insurance says there is Β£100 excess on the policy, but our copy seems to say Frozen food IS NOT included on the excess. Lady on phone says she has checked policy twice and the excess does apply to frozen food - so we are stymied!

Awwwww EFFT

Baz

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