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Bought some pj's - lost the receipt 

Went to M&S and expected to be offered a voucher in return - ok

They cost £27.50

 

"I can offer you a voucher ... of the sale value"

"Of the what?"

"The sale value - as they're in the sale I can only refund £12"

"I beg your pardon!!!"

"It's company policy to refund its current value - that's £12 right now"

 

I can't believe it - I told the staff that was a total rip off.

They keep over HALF my money cos they choose to have a sale?

 

I've decided to keep the pj's until they are no longer in the sale (although there is no guarantee they will ever be stocked again).

 

I told the staff I would never shop there again - EVER !!!

 

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This policy has been in place for years, Sainty.

TBF to M&S and other stores, people used to buy stuff in the sales, or nick it, and then return it without a receipt and get a refund of the full price.

If you find your receipt, you will be refunded the full price.

Yogi19

They don't have to offer you anything at all unless they're faulty and as Yogi says - it's open to profiteering if they refund full price to everyone.   You must have that look about you..... 

Kaffs
Kaffs posted:

They don't have to offer you anything at all unless they're faulty and as Yogi says - it's open to profiteering if they refund full price to everyone.   You must have that look about you..... 

Not at all   

Saint
Enthusiastic Contrafibularities posted:

 

I buy everything on credit card without exception - hope that helps 

 

 

 . . . then I told her I was born in Jesmond and she said that made no difference 

I shall be raising the matter with my MP !!!

Saint
Saint posted:
Enthusiastic Contrafibularities posted:

 

I buy everything on credit card without exception - hope that helps 

 

 

 . . . then I told her I was born in Jesmond and she said that made no difference 

I shall be raising the matter with my MP !!!

Baz
Saint posted:

And another thing ...

 

Tesco don't do vol-au-vents and their napkins are well below par

This thread just made me realise that 2016 has been a 'stinker', Sainty clearly copping for the worst of it  

 

Roll on 2017 and Saint's new found love of Morrison's !!!

 

Enthusiastic Contrafibularities
Saint posted:

Oh no you don't !!!

We live near one - rather unimpressed on the whole - though I like their pre-grated four cheese.

Waitrose is ok

To be fair, I have never been a fan of Morrison's, I have always found their fresh food to go off rather too quickly and for that reason I am out.

 

There is a Waitrose at the end of my road, but I rarely go in, when I have I am rather impressed.

 

 

Enthusiastic Contrafibularities
Saint posted:
Enthusiastic Contrafibularities posted:

 

I buy everything on credit card without exception - hope that helps 

 

 

 . . . then I told her I was born in Jesmond and she said that made no difference 

I shall be raising the matter with my MP !!!

Yogi19
Saint posted:
Extremely Fluffy Fluffy Thing posted:

I heard that Morrisons are going to be more like Safeways, the store that they took over,

What does that mean?

 That's what I thought when I read Fluffs post.

Yogi19

Every store has their merits I guess

I love the set up at our local Tesco - it's rather nice

 

The other day I was there and a young lad walked up to an older man who had already began work. The young guy looked decidedly underwhelmed to be there.

"So you just about to start work?" said the older guy.

"Yep" said the younger - looking bored.

"Great - let's get ready to rock n roll"

He really said that - rock n roll ... at Tescos. I bit my lip and walked away.

Saint

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