New form of "tech support" scam to be aware of

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El Loro

The tech support scammers have come up with a new method. They may have been able to find out your computer ISP and you find that a popup appears on your screen looking a bit like this though varies depending on your internet provider.

It does show your ISP number. People who think this is real ring the phone number shown (the number shown above is for a US computer user, but this would be different on a UK computer). It's not the real IP support number, but the scammers and then they go into their normal way of trying to get access to your computer.

And it's you paying for the phone call rather than the scammers.

http://www.bbc.co.uk/news/technology-36084989

Replies sorted oldest to newest

Garage JoeMember

Ta!

6/23/162:05 AM

BazMember VIP10 years

I read something about that yesterday ...they don't give up , do they Thanks El Loro

6/23/167:58 AM

Enthusiastic ContrafibularitiesMember 10 years

No they don't give up Baz and it's not likely they will either.

We as users must be ever vigilant and I think there is some personal responsibility on each of us to understand how financial institutions communicate with us and to be suspicious of anything that looks irregular or untoward.

I don't even respond to texts from my bank. I don't use hotspots for online banking as they can be spoofed. Always use my data allowance.

In fact if I don't know the caller on my mobile I never answer.

Call me paranoid but so far I have been safe.

6/23/1610:03 AM

Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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