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The watchdog Postwatch was set up to ensure that post offices, Parcelforce, Royal Mail and any competing postal providers, give the best service possible to you, their customers.

 

Postwatch
Address - Freepost Postwatch, Customer Services, 28-30 Grosvenor Gardens, London, SW1W 0TT 
Telephone - 08456 013265
Fax - 02890 279340
Website - http://www.postwatch.co.uk

FM
Originally Posted by Roger the Alien:

The watchdog Postwatch was set up to ensure that post offices, Parcelforce, Royal Mail and any competing postal providers, give the best service possible to you, their customers.

 

Postwatch
Address - Freepost Postwatch, Customer Services, 28-30 Grosvenor Gardens, London, SW1W 0TT 
Telephone - 08456 013265
Fax - 02890 279340
Website - http://www.postwatch.co.uk

ty,

machel

Initially I would complain to Royal Mail themselves depending on what the complaint involves.  

 

http://www.royalmail.com/perso...o-I-make-a-complaint

 

if you are asking for compensation for a delay or non delivery then you'll need to complete a P58

 

Last port of call if you don't get satisfaction is to complain to The Postal Review.

 

I recently complained due to them not confirming that my special delivery letter had been signed for so I had to pay for one to be done again at ÂĢ17 each time.  They (Royal Mail) denied doing anything wrong so I had to take it to The Postal Review who found in my favour) but I was more than prepared to take them to the ombuds man.

 

Good luck with your complaint 

 

https://royalmailemailform.datasquirt.co.uk/

FM
Originally Posted by machel:
Originally Posted by Roger the Alien:

The watchdog Postwatch was set up to ensure that post offices, Parcelforce, Royal Mail and any competing postal providers, give the best service possible to you, their customers.

 

Postwatch
Address - Freepost Postwatch, Customer Services, 28-30 Grosvenor Gardens, London, SW1W 0TT 
Telephone - 08456 013265
Fax - 02890 279340
Website - http://www.postwatch.co.uk

ty,

No probs. Sorry your services are bad there Machel  

 

FM

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