Skip to main content

Ofcom are proposing to cap the cost of a 118 directory enquiry to £3.10 for a 90 second call.

 

The current costs vary substantially:

Telecom2* £19.98

Hello Maureen £11.23

118118 (TNUK) £11.23 (the market leader)

118500 (BT) £3.10

Yell £6.88

118180 (Virgin)** £2.25

118402 (O2) £1.88

Post Office £1

* A very small percentage of calls is made to these numbers - 0.03% according to Ofcom's data

** Virgin provide 10 free directory enquiry calls to its own customers daily

 

https://www.bbc.co.uk/news/business-44473507

Replies sorted oldest to newest

Add Reply

×
×
×
×
Link copied to your clipboard.
×
×